PayMe Guide
PM GuideReports

Team Utilisation

Measure how much of each member's available capacity is being used across projects.

Team Utilisation Report

The Team Utilisation report (/reports/team) shows how effectively each member's capacity is being used.

Key metrics

MetricDescription
Capacity hoursTotal available hours in the period (work schedule × days − leaves)
Logged hoursActual hours recorded via time entries
Utilisation %loggedHours / capacityHours × 100
Billable %Hours logged on billable projects ÷ total logged

What healthy utilisation looks like

Most agencies target 70–85% billable utilisation. Below 60% suggests underutilisation or missing time logs. Above 90% sustained is a burnout signal.

Filters

  • Period — week / month / quarter / custom date range
  • Member — individual member drill-down
  • Function — show only a discipline (e.g. all developers)
  • Project type — billable only, or include internal projects

Drill-down

Click any member row to see their utilisation broken down by project, showing where they spent time and how it compares to their allocation.

Difference from workload

ReportLooks atTime frame
Workload (Team page)Planned hours vs capacityForward-looking
Team UtilisationLogged hours vs capacityHistorical

Use workload for staffing decisions; use utilisation for performance review and billing analysis.

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